These are frequently asked questions about our custom designed jewelry, specialty jewelry, and studio located in San the Diego downtown Gaslamp district.
Where are you located?
We are located near the San Diego Convention Center and the San Diego Visitor Information Center, for customers who need quick jewelry repairs and/or want special jewelry designed while on travel here in San Diego. We serve business travelers, tourists, and variety of visitors to our beautiful area.
Do you provide free shipping?
How much will my new jewelry cost?
Can I use my own jewelry stone(s)?
Do you Recycle or accept trade-ins?
If you want to trade in old jewelry, I will weigh your gold and give you that value towards the new project.
Do you supply stones?
Yes, I have a large selection of gemstones (gemstone provider) and can locate the diamond you desire.
Do you offer financing and payment options?
Yes, I will do my best to work within your budget. You may take as much time as necessary to pay it off and I do not charge interest. Large diamonds that are not mine must be paid for within 30 days. I prefer a 50% deposit and paid in full when you receive the finished product.
Do you offer a Military Discount?
A: Yes, 10% discounted labor cost – for U.S. military and service personnel (past or present military).
“We had an excellent experience with Mark from beginning to end. We contacted him based on previous Yelp reviews and we continued to be impressed throughout the process. For our 20th wedding anniversary, we asked him to create a matching band for my wedding ring. His confidence was reassuring and the execution of the requested ring was impeccable. Mark is a true artist and jeweler. In addition to straight forward pricing, he offers a most appreciated discount to military personnel. I cannot say enough about how pleased we are with Mark’s work. I look forward to having him create more fabulous pieces in the future!” – C.M.
How long will it take?
Generally, two to three weeks; sometimes quicker.
What is my warranty?
I provide lifetime service on jewelry. My recommendation is you bring in your jewelry once a year and I will polish and check the settings without charge. If your band bends or breaks I will fix it or make a new one without charge. Sometimes, stones break – lost and broken stones are out of my control, so there is no warranty on gemstones.
Do you ship and are the shipments insured?
Yes, all products can be shipped globally via Fed-Ex and are fully insured.
Do you provide ethical conflict free jewelry and gems and responsible diamonds?
Yes, we are committed to sourcing all jewelry materials that are ethical or “responsible”, from environmentally friendly and conflict free sources. We consider our products ethical “conflict free” jewelry, for example we use only “responsible diamonds”.